JINKHOME · SELECTION & CONNECTIVITY

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JINK product guidance · Updated

Does Dot Stealth need a separate driver?

JINK Dot Stealth luminaires include a driver; no separate driver selection is needed. Check the shape, cutout and installation depth of your chosen model. Published optical test results apply to the identified sample and test conditions, and should not be treated as results for every model.

What do Matter and Thread each do?

Matter enables smart home interoperability. Thread is one way devices connect to a network; the two are different concepts. Check the protocol and platform requirements for the specific model. A Thread device needs a suitable Thread network. A border router connects Thread to other IP networks in the home, while a controller handles device setup and control. Some devices perform more than one role; check your selected platform.

Does a Glide 20 rail provide dimming itself?

JINK Glide 20 is a 48V magnetic lighting system. The rail provides the mounting structure and electrical connection. Dimming, color temperature, color rendering and Matter control depend on the selected luminaires and system configuration. Check the recessed narrow-slot rail, connectors, power supply and luminaires as a compatible system; a similar appearance does not establish compatibility with another track series.

How should I choose between Motor Air and Motor 25?

JINK Motor Air works with a compatible curtain track. JINK Motor 25 is a tubular motor for compatible window coverings. Identify the covering mechanism, dimensions and load before choosing the motor and installation accessories. The Motor 25 page covers Shangri-La shades, Roman shades, zebra shades, day-and-night cellular shades, roller shades, wooden blinds and aluminum blinds. Their installation and light-control mechanisms differ.

Can an iPad on MagWall 8E replace a hub?

In this setup, the iPad is the control interface and requires the corresponding charging backplate. MagWall 8E mounting and charging functions do not replace a Matter controller or a Thread border router. Connection requirements still depend on the actual devices and your selected platform.

Do the KNX and VRF gateways serve the same purpose?

JINK Super Gateway KNX is for KNX device functions and group-address configuration. JINK Super Gateway VRF controls compatible air-conditioning systems. Check the installed system, equipment models and required control functions first; the gateways are not interchangeable. Super Gateway VRF does not support Mi Home. Check its product page for platform and configuration requirements.

What is included in the website product budget?

The English website displays the currently approved USD product prices. Add products to the buying list and adjust quantities to estimate your product budget. Sign in to see any eligible account pricing. Models without an approved price require a quotation. Confirm the final configuration, shipping, installation and customization costs separately before purchasing.

Where can I find manuals and product resources?

Open the page for your exact model and check the downloads near the end, or use the manuals and resources directory. Choose by document title, language and purpose. A product brochure explains appearance and features; it is not an installation manual. Use the formal instructions for the corresponding model for wiring, safety and operating steps. Contact JINK if the required documentation is unavailable.

Are all JINK products compatible with every Matter platform?

Compatibility is specific to the product model and configuration. Read its protocol, supported controls and platform requirements before buying. A Matter controller and, for Matter over Thread devices, a suitable Thread border router may be required. Passive rails, connectors and mounting accessories do not become smart devices on their own.

Can I plan my smart home one room at a time?

Yes. Sign in to JINK Home Design, create your rooms and add the devices you want in each space. Save the plan in your account and return to it as the project develops. The designer helps organize a product plan; it does not control installed devices or replace an installation drawing.

What should I confirm before ordering from outside China?

Send JINK the product models, configurations, quantities and delivery destination. Confirm the required input voltage, installation conditions, platform support, shipping arrangements and any destination-specific requirements before ordering. The English catalog uses USD reference prices; final configuration, delivery and installation costs are confirmed for the order.

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